Outbound Calls
Improve contact rate and conversions through structured follow-up, qualification, appointment
booking, and warm transfers
- Speed-to-lead follow-up for inbound forms
- Qualification based on your criteria
- Appointment setting into your calendar
- Warm transfers for sales-ready prospects
- Re-engagement of aged leads
- Dial plan execution and attempt strategy
- Qualification scripts and objection handling
- Dispositions and call notes in CRM
- QA audits and agent scorecards
- Weekly optimization reviews
- Dials/hour, contact rate
- Qualified rate
- Appointments or transfers per day
- Show rate / acceptance rate
- Cost per outcome
